Humana Bilingual Licensed Inside Sales Agent (Mandarin, Korean, Cantonese, Vietnamese) - Remote Nationwide in Aberdeen, South Dakota
Do you have an active state health insurance license and a desire to work from home? Come be a part of Humana's Inside Sales Organization. The sky is the limit with your earning potential. Humana has an inclusive culture and welcomes candidates with multilingual skill sets to service our consumers.
Our Inside Sales Agents have a passion for assisting people, especially Medicare consumers, to provide the best healthcare benefit options to meet their needs, while building relationships that improve the health and well-being of our members. We provide our Inside Sales Associates the ability to build a book of business by fostering relationships and becoming our member's partner in their healthcare journey.
What we need your help with:
Use a consumer-centric, consultative selling approach to align our consumers' healthcare needs with appropriate products from Humana's portfolio.
Work independently to achieve sales goals to maximize Humana's growth while retaining current membership.
Model a high level of professionalism, integrity, and quality with every consumer phone interaction.
COME GROW WITH HUMANA! BENEFITS DAY 1 - STELLAR 401K MATCH - PAID TIME OFF - COMPETITIVE BASE PAY WITH LUCRATIVE COMMISSION STRUCTURE - TUITION REIMBURSEMENT - ASSOCIATE WELL BEING PROGRAMS
What you need for success! - Required Qualifications
Bilingual in English with the ability to speak, read, and write in either Mandarin, Korean, Cantonese, and/or Vietnamese
Active resident Health insurance license in your state of current residence (based on the resident state's Department of Insurance requirement)
High School diploma, GED or higher
Excellent telephone etiquette and verbal communication skills
Ability to personalize call presentations to effectively close and retain the sale
Computer proficient and able to navigate multiple online agent tools while providing a perfect consumer experience
Demonstrated ability to adapt and multi-task quickly to a high energy, ever changing environment
Strong drive to succeed and personal accountability towards achieving goals
Flexibility - Ability to work a flexible schedule, including overtime, nights and weekends as needed to meet business demands
Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Work at Home Requirements
In order to support the computer systems and sensitivity of our business, the following are required:
High-speed cable or DSL Internet connection that must hard-wire to the computer (Satellite and Wireless Internet service is not allowed for this role)
Minimum internet speed of 10Mbps for download (15Mbps preferred) and 1Mbps for upload
A dedicated workspace minimizing ongoing interruptions and which keeps consumer's information private
What you need to be considered a Superstar! - Preferred Qualifications
Proven ability to close sales at a high rate
Healthcare industry and/or insurance experience
Department Hours - Shift could fall between business hours of 8:00am to 11:00 pm local time. Hours subject to change based on business needs
Training Hours - Training will start day one of employment and run the first 7 weeks with a schedule of 8:30am - 5 pm local time. Attendance is vital for success.
The following policy applies only to associates working in the state of Arizona : We are committed in providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, we have adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.
Scheduled Weekly Hours
- Humana Jobs