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Job Information

Humana Process Improvement Professional 2/Audit/Data Analysis/Reporting - HGB - Work At Home Nationwide in Aberdeen, South Dakota


The Process Improvement Professional 2 analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Process Improvement Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.


The Process Improvement Professional 2 researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

  • Our Department of Defense contract requires U.S. Citizenship

  • Bachelor's degree in Business or related field

  • Ability to travel 20% of the time

  • 2 years' experience in audit

  • 2 years of experience in data analysis or metrics reporting

  • Strong PC skills, including with business software - Word, Excel and Access

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Healthcare experience

  • Provider operations experience

Additional information

  • Schedule : Monday to Friday from 8 am to 5 pm, Overtime as per business needs.

  • Training: Online at this time, onboarding is a couple of days. Training will be on the job learning for the most part.

  • Work Location (Address): Work at Home Nationwide

  • Travel: 20 % of the time (Air travel)

Scheduled Weekly Hours