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Job Information

Travelers AVP, Product, PI in Pierre, South Dakota

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Product Management/Pricing

Target Openings


Job Description Summary

The AVP, Auto Strategy is responsible for developing the PI auto strategy, creating the 5-year Auto roadmap, and executing the strategy into the marketplace. Requires strong auto systems and platform knowledge to launch new capabilities quickly and efficiently into the marketplace. Requires demonstrated delivery experience launching new segmentation and product offerings. Provides leadership and direction in the execution of auto initiatives across personal insurance. Requires effective management of resources to meet deadlines, analyze business results, and achieve profitable growth. Requires a strong expertise in the Auto Product line and strong knowledge of all Product Management functions with demonstrated competence in the analytic and pricing functions.

Primary Job Duties & Responsibilities

  • Provides expert opinion in and expanded enterprise position review when product proposals are presented to EUP or within a business. This includes an analysis of pros and cons; findings and investigations conducted; analysis of corporate exposure and the identification of enterprise opportunity.

  • Works collaboratively with business units to determine product line strategy in the business and/or Business Insurance.

  • Establishes and recommends underwriting policies and standards which support the development of assigned product and services such as researching and identifying target business, competitor information, industry and economic factors across the business and/or Business Insurance.

  • Responsible for the development and execution of corporate/business underwriting policies/standards on topics of broad interest or national exposure such as catastrophes, terrorism, pandemics, climate change, etc.

  • Coordinates with actuarial to ensure there is a consistent approach to assigned product across the business and/or Business Insurance.

  • Coordinates with Claim to ensure that claim initiatives are aligned with product line strategy.

  • Develops and implements monitoring standards to assess product results such as profitability analysis, quarterly loss trends, payout and claims management strategies, etc., and recommends corrective actions.

  • May represent the company's position on assigned product line issues at the state and national level on regulatory issues, rates, filings, and political questions.

  • Directs the maintenance of forms and rate filings for product line and related products. This includes initial form and rate filings (proprietary pricing and NCCI) as well as subsequent responses to insurance departments.

  • Directs the analysis of information to support the development of product, services and/or new programs that may be appropriate for enterprise wide deployment.

  • May conduct training for UDPs or other employees on the product of expertise. May provide counsel and guidance to field staff on product specific issues.

Minimum Qualifications

  • Bachelor’s degree required.

  • 4 years leadership and management of others experience required.

  • 7 years insurance experience with advanced understanding of products, underwriting coverage, rules, forms, regulatory environment, risk management, pricing/filing processes, underwriting processes, and insurance financials required.

  • Intermediate knowledge of Microsoft office products (Excel, Word, PowerPoint) required.

Education, Work Experience, & Knowledge

  • Master’s Degree (preferred)

  • 8 years of Business Insurance product (non-rate) experience.

  • 8 years of Business Insurance in the areas of policy and/or non-policy form work or similar type work.

  • Business insurance forms/product development, claims or legal experience.

  • Thorough understanding of property and casualty insurance products, systems, underwriting, claims, distribution channels, regulatory

  • Advanced knowledge of Microsoft Office Visio

Licensing or Certificates

  • Preferred: CPCU, IIA or other recognized insurance designations (Examples: ARM, CIC)

Job Specific Technical Skills & Competencies

Leading the Business:

  • Strong, expert (master) leadership, collaboration, influencing and change management communication skills.

  • Strategic thinking and planning skills.

  • Results driven with a focus on priority results over activity.

  • Customer-focused orientation (agent and consumer).

  • Demonstrates expert (master) understanding of Business Insurance.

Leading Self:

  • Expert (master) oral and written communication skills with ability to influence at all levels of the organization. Includes the ability to communicate intent of contract and non-policy form language to all levels of the organization. Includes creating and drafting forms. Expert presentation skills.

  • Expert organization and time management skills. Attention to detail.

  • Master (expert) ability to comprehend and communicate intent of state product strategies, underwriting strategies, and inter-relationships with coverage. Ability to mentor, coach and train others to develop this skill.

  • Master (expert) critical thinking and analysis skills to understand state specific results, underwriting results, and competitor actions in order to recommend state specific actions. Advanced ability to assess quality of state specific underwriting and financial results.

  • Master (expert) problem solving skills with ability to ensure alignment of team with PI product strategies, philosophies and vision.

  • Actively invests in improving own capabilities.

Leading Others:

  • Coaching and talent development skills (expert/master) including ability to mentor and motivate others.

  • Advanced ability to maximize individual and organizational performance. Resource and capacity management skills.

  • Holds others accountable.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.