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Job Information

Coca-Cola Bottling Company High Country Accounts Receivable Supervisor  in Rapid City, South Dakota

Accounts Receivable Supervisor

Description

JOB PURPOSE

As part of the Business Support Services Team, the Accounts Receivable Supervisor is responsible for providing financial and administrative services to ensure effective, efficient and accurate financial and administrative operations. This position is the lead backup for the Accounts Receivable Manager and is responsible for managing the work of the Accounts Receivable Clerks, ensuring accuracy and efficiency. The Accounts Receivable Supervisor manages lockbox activity, collects on all non-sufficient funds checks and electronic declines, and creates and completes effective, accurate and timely reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Train and supervise daily and monthly activities of the Accounts Receivable Clerks and ensure accuracy and timeliness.

Download and manage lockbox processes.

Ensure all receivable’s funds are deposited and reconciled on a daily basis.

Keep manager up to date on process and completion of routine tasks as well as special projects.

Track Key Performance Indicators for the Accounts Receivable Clerks and report to Manager of trends and outliers.

Assist with collections for Company which may include final contact.

Manage and lead routine and special projects as assigned by Accounts Receivable Manager.

Collect on Non-Sufficient Funds checks, declined Credit Cards and ACHs, and delinquent bills.

Develop and maintain accurate and effective reporting to serve as a guide in tracking and collecting on accounts in a timely manner.

Coordinate with Accounts Receivable Manager to produce and analyze end of month reporting for Senior Management.

Primary backup for Accounts Receivable Manager.

Manage end of month statement process to include review of all credit statements.

Manage monthly delinquent preparation, review, and mailing.

Responsible for actively working with at risk accounts in an effort to reduce delinquency and develop a consistent payment structure.

Make decision to and enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process when customer response has diminished or ceased.

Communicate and follow up timely and effectively with Sales Department and Accounts Receivable Manager, or other designated individual/department, details of customer accounts which pose higher risk due to aging, change in payment patterns or communication.

Establish and maintain effective and cooperative working relationships with customers and members of the Sales team.

Work toward an overall Accounts Receivable balance objective set by the Company.

Provide general support to Accounts Receivable Manager and all other Business Support Services team members.

Assist Accounts Receivable Manager in ensuring adherence to all Internal Control Policies.

Continuously evaluate processes to identify potential efficiencies. Recommend changes in process to take advantage of efficiencies.

Perform other duties, tasks and responsibilities as directed by Manager and/or Corporate Officers.

Communicate with co-workers, customers, management and others in a courteous and professional manner.

Conform with and abide by all regulations, policies, work procedures, and instructions.

Conform to all safety rules and use all appropriate safety equipment.

Work with all levels of Company employees as a team striving to achieve common goals.

Essential Supervisory Responsibilities

Work with management team to ensure appropriate handling of personnel matters including hiring for open positions, evaluating performance, and taking appropriate actions in the event of under-performance.

Provide strategic leadership and build capability through coaching and development on the company’s overall business model, goals and objectives.

Include management staff in planning, decision-making, and process improvement.

Identify and mitigate potential personnel risks.

EDUCATION AND EXPERIENCE

Two-year Degree in Accounting, Business or Finance required.

Proficient in Microsoft Office Suite including Excel, Word and Outlook.

3-5 Years Customer Service Experience

2-4 Years Accounts Receivable Experience

Advanced communication skills to include technical business writing.

Experience working on teams.

JOB KNOWLEDGE, SKILLS AND ABILITIES

Ability to problem solve.

Ability to answer multi-line phone.

Ability to prioritize and manage multiple responsibilities.

Commitment to excellent customer service.

Strong attention to detail; goal oriented.

Adaptability – Ability to adapt to change in the workplace.

Communication – Ability to effectively, clearly and concisely communicate verbally and in writing.

Enthusiasm – Ability to bring energy to the day to day as well as long-term tasks and plans.

Mathematical - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Language - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Reliability – Demonstrate regular attendance and availability to staff and management.

Safety & Security – Promote and personally observe safety and security procedures and uses equipment and materials properly.

Organization – Must be detail oriented and able to multi task.

Confidentiality – Must maintain the highest level of confidentiality.

Honesty, Trust, Integrity, & Respect – Must be seen as truthful and credible and exhibit respectful behavior in all actions representing the Company.

TRAINING REQUIREMENTS

New Hire Orientation

Company’s Inter-Active Safety Training

Diversity and Harassment Training

PHYSICAL DEMANDS

Work in an office environment; sustained posture in a seated position for prolonged periods of time; may utilize a computer terminal for prolonged periods of time.

Work involves walking, talking and hearing, using hands to handle, feel or operate objects. Vision abilities required by this job include close vision and the ability to focus when using computer terminal.

PERSONAL PROTECTIVE EQUIPMENT (PPE)

None

WORK ENVIRONMENT

The noise level in the work environment can be moderately noisy due to manufacturing and/or warehousing equipment in operation.

Working hours may vary from 7 am to 5 pm depending upon schedules and the season; Monday through Friday; 40-45 hours per week. Additional hours may be required occasionally.

This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Coca-Cola Bottling Company High country is an Equal Opportunity/Affirmative Action Employer, requires pre-employment drug testing for all positions and adheres to an Alcohol and Drug-Free Workplace.

Position Requirements

Full-Time/Part-Time

Full-Time

Position

Accounts Receivable Coordinator

Exempt/Non-Exempt

Non-Exempt

Location

Rapid City, SD

About the Organization

Coca-Cola Bottling Company High Country is a family owned, regional Coca-Cola Bottler founded in 1956 serving portions of Colorado, Minnesota, Montana, North Dakota, South Dakota, Utah, and Wyoming. The company distributes hundreds of different varieties of sparkling soft drinks and a vast array of still beverages including sports drinks, bottled waters, juices and juice drinks, teas, energy drinks and coffee.

EOE Statement

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, sexual orientation, veteran status or uniformed service member status.

This position is currently accepting applications.

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