Compass Group, North America ASST, CUSTOMER SVC (FULL-TIME, MONDAY-FRIDAY) in RAPID CITY, South Dakota

  • We have an opening for an ASSISTANT CUSTOMER SERVICE position.

  • Location: Rapid City Regional Hosp; 353 Fairmont Blvd. Rapid City, SD 57701. /Note: online applications accepted only./

  • Schedule: Full-Time, Monday- Friday, 7:00am- 3:30pm.

  • Requirement: 2 years of customer service experience or office experience.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Crothall Healthcare, a division of Compass Group North America, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Full time associates at Crothall are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • 401(k)

  • And other voluntary benefits

Job Summary

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Essential Duties and Responsibilities:

  • Answers the telephone, responds to customer emails and provides general assistance to customers.

  • Reviews and promotes service requests submitted by customers.

  • Provides clerical support; maintains files and records.

  • Prepares routine correspondence, forms and other documents.

  • Collects, verifies, retrieves and enters data.

  • Operates standard office equipment.

  • Completes project assignments.

  • Assists in the preparation and proofing of materials for reports and other publications.

  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.

  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.

  • Maintains a clean and safe work environment.

  • Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

Req ID: 211626