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Victra Cell Phone Repair (Rapid City, SD) in Rapid City, South Dakota

Are you a tech-savvy individualwhoenjoysworking with smartphones and computers?VictrasFast Phone Repair mobile tech teamhandles everything from iPhone, Samsung, LG,Motorola, Xbox and PlayStation, to camera, laptop and computers.Weserve customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction.Training will be provided for the right individual if you have limited experience.Tasks and Responsibilities:Safely travel to customer sites and arrive within the scheduled appointment windowInform customers of job status (Enroute, Arrived, etc.)Diagnose, troubleshoot and repair devicesProvide recommendations for problem resolutionExplain complex technical issues to customers in a non-technical, simple to understand mannerEnsure that all repairs meet or exceed quality standardsGreet customers in a friendly manner and maintain a positive work environmentEnsure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectationsKeep track of all devices and inventoryUtilize thepoint of salesystem to maintain an accurate record of customer information and a real-time status of each repairvia mobile applicationMaintainaclean and professional appearanceNote: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.Victrais an equal opportunity employer M/F/D/VBasic Qualifications:Valid drivers licenseand reliable transportationAbility to pass driving, drug and background screeningOutstanding customer service skillsExcellent technical, problem solving, and analytical skillsExceptional organizational skillsStrong written and oral communication skillsProficient in Microsoft OfficeWork well in team environmentAbility to work flexible hours, includingSaturdaysMust be able tolift upto 30lbsHigh school diploma or GED Preferred Qualifications