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Kelly Services Customer Service Representative in Rapid City, South Dakota

Kelly Services is currently seeking several Customer Service Representative for one of our top insurance clients in Rapid City, SD 57701.

The position requires working at the job in Rapid City, SD 57701. Seeking an individual who is a self-starter and can work independently with minimal direct supervision.

The Customer Service Rep handles inbound and outbound calls to assist with customer claim inquiries plus resolve problems.

Pay Rate: $14.00 per hour

Working Hours: Monday through Friday 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM = 40 hours per week!

Duration: Monday, 10/12 – Long Term with a Possibility of Hire

Job Duties:

  • Handles customers over the phone and through written correspondence.

  • Assess customer needs and suggest alternative products or services.

  • Researches contract issues for supporting departments.

  • Applies and develops basic skills to procedures for the position.

  • Resolves customers problems and concerns about claims.

  • Systematically gathers information necessary to consider alternatives before making a decision.

  • Consistently meets deadlines and requirements.

  • Demonstrates curiosity by continuously seeking new information and asking questions.

Required Qualifications

  • High Diploma or a GED is required.

  • 2 years general experience in an office setting and customer service experience.

  • Dual monitor computer experience with strong navigational skills.

  • Attention to detail with the ability to multi-task.

  • Excellent listening and problem-solving skills.

  • Good verbal and written communication skills.

As a Kelly employee, you’ll have access to world-class perks, including:

  • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

  • Group insurance options*

  • Service bonus plan

  • Holiday pay plan

  • Weekly electronic pay options

  • Online training campus that provides more than 3,000 free courses to help improve and develop skills

  • Exclusive online employee community

  • Employee assistance program available at no cost

  • Corporate discounts

  • Transportation Spending Accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!

**Important information: This position is recruited for by a National Kelly Recruiter, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the “ SUBMIT RESUME ” button below.

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Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly , we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

#KellyGTS

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