SpartanNash Liquor Store Associate in Rapid City, South Dakota
At SpartanNash, "we deliver what our guests want , when they want it – fast and friendly." We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. That’s why SpartanNash is a cut above the rest.
Responsible for supporting the day-to-day operations of liquor store and provide products and services that meet the requirements of customers. Build customer loyalty by providing exemplary customer service. Receive product, price, and keep the liquor, wine, and beer racks rotated and filled.
High School Diploma (Preferred)
One year of retail industry or customer service experience preferred
Responsibilities and Essential Duties
Greet customers and answer questions regarding product content, use and price.
Responsible to receive, inspect and verify in coming stock; review and document freight damage.
Arrange shelf and floor displays by changing, rotating and pricing products.
Monitor ongoing inventory, assists with cycle counts, determine stocking needs, code merchandise, check product in display for quality by visually inspecting product and remove distress merchandise.
Enter merchandise data into system to update files and generate reports. Reconcile daily receipts with daily sales reports when required.
Process customers purchase promptly and courteously through the use of a cash register and/or scanning equipment.
Observe customers, checks identification for proof-of-age.
Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas.
Assist in maximizing product sales by offering product information, proving selling suggestions.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Good verbal communication skills with ability to communicate efficiently with customers. Good customer service and organizational skills. Good understanding of federal, state, local and company regulations relating to the sale of alcohol and/or tobacco products. Prior knowledge of wines, spirits and beer helpful for product suggestion and identification.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently. The associate is frequently required to sit/stand/walk. May be required to travel. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is rarely exposed to outside weather conditions. The employee will be exposed to refrigerated/freezer coolers on a frequent basis. The noise level in the work environment is usually low to moderate.
General Retail Equipment (i.e., cash register, telephone, copy/facsimile machine, computer, etc.)
Other Retail Equipment (e.g., pallet jacks, cardboard baler, sanitation and cleaning supplies, etc.)