RDO Equipment Company Field Service Technician in Sioux Falls, South Dakota
Description**Up to $5,000 Sign On Bonus Offered**This individual will be responsible for the effective repair of machinery and components at high levels of quality for Wirtgen, Kleeman, Vogele, Hamm, and Leeboy product lines. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends as required.Specific Duties Include: Diagnose, inspect, recondition, repair, assemble, and service equipment with a primary focus of supporting our Wirtgen, Kleeman, Vogele, Hamm, and Leeboy products as assigned by the supervisor.Document machine information and repairs completed on work order, including parts and fluids used.Maintain a clean work area, as well as care for all shop tools, machines, and equipment.Identify and communicate solutions for customer service opportunities in the dealerships area of responsibilityMaintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.Perform all other duties as assigned by management in a professional and efficient manner.Job Requirements: Excellent mechanical skillsTrade-specific tooling, including hand and pneumatic toolsStrong computer skillsExcellent customer service skillsAbility to assemble and perform maintenance functions on equipmentStrong oral and written communication skillsStrong organizational skillsGraduation from related diesel technology program preferredAbility to travel up to 75% and work weekends as requiredMedical card or ability to obtain a medical card is required, CDL preferredCandidates must have valid work authorization and be able to work in the U.S. without company sponsorshipEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)As an EOE/AA employer, RDO Equipment Co. will not discriminate in its employment practices due to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.