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Job Information

Great Western Bank MLO Inside-Sales in Sioux Falls, South Dakota


Position can be filled at any of our Great Western Bank locations

General Description and Essential Functions

Responsible for origination and loan production of real estate mortgage loans generated from bank referrals, in accordance with established lending practices. The Mortgage Loan Originator’s (MLO’s) primary objective is to achieve profitable loan production while assuring clients obtain the mortgage loans and financial products which best meet the client’s needs and financial circumstances.

  • Originate high quality loans that are within lending policies and operating procedures.

  • Develop relationships with internal branch personnel in markets without a dedicated local MLO to assist customers mortgage needs and promote Great Western Bank growth and profitability.

  • Collect and analyze financial data, develop understanding of underwriting requirements to effectively establish and negotiate credit terms.

  • Inform prospective and existing customers of appropriate programs, rates, policies and loan procedures.

  • Maintain awareness of real estate rates and products available to Great Western Bank to sell Real Estate loans in the secondary market.

  • Ensure departmental procedures are adhered to, escalations are addressed and quantity and quality service levels are met.

  • Respond to and resolve customer service requests according to Great Western policies in a prompt, efficient and courteous manner at all times.


  • 1 + years of sales or mortgage industry experience preferred.

  • College Degree in Business, Finance/Accounting or related field.

  • Demonstrated verbal and written communication skills.

  • Excellent analytical skills with a strong understanding of the mortgage origination process, including secondary market loans.

  • Excellent customer service skills.

Job Expectations

  • Register and obtain a unique ID number from the Nationwide Mortgage Licensing System as a MLO as well as keep the license in force by submitting updates when personal information changes and to complete the annual renewal of the license.

  • Work in office (Work from Home Available) to build and maintain client relationships in markets without a dedicated MLO.

  • Perform other job-related duties or special projects as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)