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QBE The Americas Senior IdAM Engineer in SIOUX FALLS, South Dakota

At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference.This opportunity is accountable for supporting and managing design, modify, administer of SailPoint IdentityIQ (IIQ) and assist the Global IdAM Governance team in the implementing project of Life Cycle Management (LCM). Participates in the testing process through test review and analysis, test witnessing and certification of provisioning. Familiar with a variety of the access control field concepts, practices, and procedures. Support and manage essential process documentation and technical solutions by collaborating with the Global IdAM Governance team to gather requirements, provide guidance and help execute plans to support global effective access controls. Collaborate with Governance Manager on projects and larger initiatives requiring risk assessment, process and technical expertise. Ability to problem solve and implement new ideas, whilst inspiring creativity with the teams you work with. Foster a culture of continuous improvement, motivation, collaboration and empowerment within the team to actively engage employees and ensure delivery of team objectives.Build, administer, support and maintain solutions as directed and according to QBE and divisional policy. Work with a team of infrastructure specialists and engineers to ensure services are integrated, delivered and operated as required. Translate architectural designs into operations by collaborating with technical architects and being supported by third parties on infrastructure services. Provide inputto overall management - workforce, budget, technology roadmaps, projects and tasks.Primary ResponsibilitiesProvides administration and regular updates to SailPoint IdentityIQ (IIQ)Deploy and implement application onboarding into IIQ and Life Cycle Management (LCM) activities according to QBE standards and guidelinesDesign technical project plans and aid in project resourcingMake recommendations to the technical services or business owner on the value, feasibility and impact of the system requirementsEnsure appropriate support to the end users during UAT and Post Production TestingAbility to transfer knowledge, train team members and support ongoing activitiesProvide end-user and technical support, troubleshoot and resolve IIQ issues according to QBE's internal monitoring and incident management processesAccountable for the day-to-day operational relationship with suppliers, driving to achieve service levels, performance and availability and anticipating issuesCommunicate business and corresponding service delivery priorities to Global Infrastructure Services, Application Teams and suppliersCollaborate and build relationships with Technical Service Owners and Identity and Access Management Analysts by regularly communicating to establish the technical vision, analyze tradeoffs between usability and performance needs and gather information to meet requests within area of responsibility and achieve service level agreementsAccountable for validating the business need, solution integrity and priority for requests for service using subject matter expertise from relevant QBE teams or suppliersEnsure incidents and problems for their assigned services are managed effectively and efficientlyInformation Security - Maintains the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations. Designs, implements and operates controls and management strategies to allow this.System Design - Creates the specification and design of systems to meet defined business

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