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Centralsquare Technologies UX Designer in Sioux Falls, South Dakota

UX Designer

Sioux Falls, SD

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  • About CentralSquare Technologies

    CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. We serve over 7,500 organizations in North America, from large cities to counties and towns of every size. We provide software for managing public safety (#1 market share) and public administration (#2 market share), enabling first responders to do their jobs as effectively and safely as possible. Learn more by visiting

    Job Description

Our UX Designer collaborates within cross-functional teams to deliver industry-leading user experiences across a suite of products. This role will communicate and present to key stakeholders regarding user needs and design solutions with a passion for understanding user needs and building solutions to support them.

• Creates user journey, conceptual diagrams, wireframes, visual mockups, and prototypes

• Conduct independent research to collect and analyze user behavior through usability studies, field visits, ethnography, surveys, and benchmark studies

• Communicate research findings to cross-functional teams through design solutions, written reports, and/or in-person presentations

• Develop strong domain expertise

• Work with a senior design peers to execute user studies to validate design concepts

• Proactively address self-identified skill gaps as well as those identified by peers

• Build consensus by presenting design work and rationale to cross-functional teams and stakeholders

• Actively participate in improving cross-functional and Design team collaboration

Skills & Requirements

• Bachelor’s Degree in Industrial Design, or similar, or equivalent experience

• 2-5 years of experience as a user experience designer, UX researcher, or similar role

• Portfolio that demonstrating experience with highly transactional/complex workflow design

• Has a strong understanding and engagement in the design process

• 2+ years of experience in iterative design working closely with customers, peers, developers, and product managers from inception through implementation

• Excellent knowledge of usability principles and techniques (information architecture systems, usability heuristics, research and requirement gathering, etc.)

• Desire to learn and educate others

• Strong understanding of when to use different research methods during the product development process

• Ability to clearly communicate design problems and workflow solutions to cross-functional teams and stakeholders

• Ability to drive the design review cycle and close on design requirements independently