Aventure Staffing Field Service Rep - Heavy Equipment Mfg in Vermillion, South Dakota
Excellent opportunity for a Field Service Rep with a growing, reputable manufacturing company to provide assistance with installation, start-up, troubleshooting and operator training. Position involves travel to client sites with overnights and some weekends.
Duties of this Field Service Rep will include:
Analyzing and correcting technical field problems in person, over the phone or through email/correspondence with customers.
Prepare detailed reports on service trips or calls and provide information and recommendations to solve or prevent recurring problems.
Provide technical assistance in developing manuals and in developing and presenting training programs for and to customers.
Actively work on continuous improvements to help improve products and efficiency.
Previous customer service experience in manufacturing or heavy equipment environment
Ability to perform mechanical installation and/or repair of company supplied equipment
Ability to push/pull/lift up to 40 lbs in heavy industrial settings; could be outdoors or may need to climb onto equipment and work at high levels
Excellent communication skills both written and oral; Bi-lingual is preferred, particularly with Spanish
Working knowledge of Microsoft Office Products and training presentation media preferred
MUST BE ABLE TO TRAVEL frequently as needed with valid driver's license and acceptable driving history and able to obtain passport if required
Must have financial means to travel when required; approved expenses will be reimbursed
EEO/AA Employer; Pre-employment physical, drug screen, background and/or DMV check may be required.
If interested, please send resume to: email@example.com