Aventure Staffing Field Service Rep - Heavy Equipment Mfg in Vermillion, South Dakota

Excellent opportunity for a Field Service Rep with a growing, reputable manufacturing company to provide assistance with installation, start-up, troubleshooting and operator training. Position involves travel to client sites with overnights and some weekends.

Duties of this Field Service Rep will include:

  • Analyzing and correcting technical field problems in person, over the phone or through email/correspondence with customers.

  • Prepare detailed reports on service trips or calls and provide information and recommendations to solve or prevent recurring problems.

  • Provide technical assistance in developing manuals and in developing and presenting training programs for and to customers.

  • Actively work on continuous improvements to help improve products and efficiency.

  • Mechanical aptitude

  • Previous customer service experience in manufacturing or heavy equipment environment

  • Ability to perform mechanical installation and/or repair of company supplied equipment

  • Ability to push/pull/lift up to 40 lbs in heavy industrial settings; could be outdoors or may need to climb onto equipment and work at high levels

  • Excellent communication skills both written and oral; Bi-lingual is preferred, particularly with Spanish

  • Working knowledge of Microsoft Office Products and training presentation media preferred

  • MUST BE ABLE TO TRAVEL frequently as needed with valid driver's license and acceptable driving history and able to obtain passport if required

  • Must have financial means to travel when required; approved expenses will be reimbursed

EEO/AA Employer; Pre-employment physical, drug screen, background and/or DMV check may be required.

If interested, please send resume to: jroepke@aventure.com